"I am a local realtor and called rich on a Thursday night at 7pm during my clients final walkthrough as we noticed a crack in the foundation near a window. Rich said to send him some photos so we can take a look. Immediately he was able to have a phone conversation with myself and the buyers to explain the crack and assure them it was not a structural issue. He saved this deal and helped the buyers feel confident. Will be using in the future 100%."
"Had a fantastic experience working with this company. They were clear with communication, scheduled with us promptly and did a great job with the repointing of our fieldstone foundation. Would definitely call again!"
"Great price awesome repair job! Rich was amazing as were his employees. Highly recommend A1 foundation crack repair."
"Highly professional and they Stand By Their Work. I scheduled with Rich, the "crack man" himself. He explained the process, the materials, and their transferable warranty. We had 5 vertical cracks in our foundation that had been there since we bought the house 28 years ago. No leaks, but wanted them repaired. After the repair was complete, I wasn't completely satisfied with one of the repairs. I called Rich, and as others have said, he stands by their work, and told me he would send his son-in-law, the "assistant crack man" as he said. They returned the next day, and completely refilled that crack from scratch. Great job. I wish I had done this 28 years ago."
"A1 Foundation is great. Used bullet proof materials, neat and on time. Had a small issue post service and they were right back to make it correct. Awesome guys."
"A1 did a great job! We had some cracks in the floors and walls that they sealed. The product they used was far better than anything I could have found, and A1's crew did a great job making sure it thoroughly filled any openings. They also did a great job spreading it out so it looked professional. We couldn't be happier with them!"
"Rich was great to deal with in setting up the appointment and Adam, who came to do the assessment of our basement walls, was extremely knowledgeable and helpful. Based on the positive experience we had, we will certainly keep them in mind for any future basement projects we have."
"A1 has come to my house for a few cracks in the foundation. They are always professional and do a great job. The warranty is great and they are always willing to come back out if needed. Fair price for the quality of work provided. Highly recommend using them for foundation crack repair!"
"These guys really took care of my basement leak. They were honest and were prompt. They sewed my foundation and installed a sump pump for good measure. I don’t write a lot of reviews but these guys really deserve a 5 star."
"A-1 Foundation Crack Repair were extremely professional and timely. We purchased our house last fall, which the foundation had previously been sealed by A-1 with their 10-year warranty. This spring with all the rain, we had a bit of seepage in the basement. Because it was fixed by the previous owners, we weren’t sure how the warranty would work. One phone call and they put us on the schedule, without question, for a service visit within one week of my call. The service technician showed up right on time, was personable, knowledgeable, and the repair took less than an hour. Since then we haven’t had any more water in the basement and my wife and I couldn’t be happier! If you’re looking for people that are professional, timely, helpful, and know their products and services, A-1 is who you should be calling."
"Fast response time, excellent service, with all this spring rain we have had ZERO water in our basement/garage! Highly recommend A-1 Foundation Crack Repair!"
"Professional, courteous and prompt customer service! They did a fantastic job on a small repair for our home, and followed up to ensure we were satisfied with their work. My husband and I would highly recommend A-1 and their services"
"I am writing this review just minutes after the technician finished the repair to my foundation. His name was Will, really nice guy! He arrived a little earlier than expected, which is always great! He answered all my questions, explained the process and how the product works. He went over the warranty; 10 yrs! The job took about an hour. I would definitely recommend A1! They were also prompt in getting back to me when I first called them. I had emailed some pics of the problem to Rich and again, he responded promptly to let me know he saw them and that they could do the job."
"These guys were helpful, knowledgeable, friendly and responsive. Although I ultimately did NOT need their services, they freely offered their expertise and advice concerning my basement floor. At their instruction, I emailed them pictures of my "problem area" and they quickly responded. What they do would not really help my situation but they offered me another detailed solution, which was outside their scope of work. So instead of just doing the work anyway and charging me for it, they guided me in another direction. How's that for integrity? I truly appreciate their honesty and their willingness to take the time to explain things. Its great running into contractors like this because they are so few and far between.
"I saw an article in The Boston Globe today (03/15/2019) about basement dampness issues and noticed a reference to A1 Foundation Crack Repair.
I contacted A1 Foundation Crack Repair and discussed my basement concerns with Rich. He advised me to send pictures of the problems, which I did. Later in the day, he called again with a few questions and additional advice about proceeding. He even recommended another company for one part of the project that was beyond his company’s services. Rich provided outstanding customer service.
Prior to learning about A1 Foundation Crack Repair, we’d had another company come to look at our issues in order to provide an estimate for the work, but it lost our paperwork, ignored our emails, then created an estimate for work not associated with our project, and made it clear that our project didn’t interest them.
Rich at A1 Foundation Crack Repair was the polar opposite, a genuinely invested business representative.
"I had issues with my sump pump and was in dire need of having them come in and exchange it. There was a lot of water coming in with concern that the existing pump wasn’t going to keep up and that I’d have another flooded basement. Adam came in and looked at the situation and worked under the clock against the incoming water to replace the sump pump as quickly as possible so that the replacement wouldn’t cause a flood in between time of exchange. He did so quickly and swiftly. He was very good about explaining how everything works and provided guidance on things we can do to add additional level of detection in case we run into issues in the future."
"Excellent customer service, professional, efficient and fair price! I used them to replace rusted lally columns in my basement garage."
"I will absolutely be giving you a stellar rating. I was thoroughly impressed with the gentlemen who arrived at my home today. They were respectful, knowledgeable, and did a fantastic job. I really wanted to call out just how great they were. I don't think I've ever had contractors in my home that I felt so comfortable and confident in.
Thanks so much for your service!"
Anthony from North Andover
"Appreciated the assistance Rich provided when we were negotiating with the sellers of the new home we just bought about getting 2 cracks in the basement repaired. He was very helpful."
S. and J. Lalli
"The crack in my basement was hard to get at so the tech dealt with it from the outside. The added scope was no big deal to him. I really appreciated that he was flexible and took care of the problem for me."
"Adam was clearly knowledgeable, and was prompt and professional."
"Glad I did my research! I was extremely pleased with the service provided. Owner responded quickly and always returned my call. The guy they sent out to repair the corroding foundation beneath my window was very pleasant. He even offered to fix my weed whacker! In addition to great customer service, they did a wonderful job! Finally a contractor who is respectful, responsive and reliable! Would definitely use them again! Just saying.... to help out others make a wise choice. "
"A-1 foundation was extremely knowledgeable and generous with their time in understanding my basement foundation issue. I spoke to Rich tonight and he looked at pictures of my problem and provided tons of insight on an issue that he ultimately didn’t think needed any immediate professional attention. And he gave me advice as to how to address the issue myself. I highly recommend! Thank you! "
"Very personable. Here when they said they would be. Did a good job and was happy to discuss with me when I had a couple of questions. "
"Wonderful, accommodating and professional. I very highly recommend A-1! "
"A1 is A+! Paul was on time, courteous, knowledgeable, and efficient!"
"Everything was done very well"
"Paul the technician was very courteous and clear in explaining what he was going to do. He minimized the opening of the drywall as much as possible and was able to do the job in a timely and quality manner. He was very clear in explaining the warranty upon completion of the job. The total price was as quoted on the phone by Rich."
"Rich and his team get 5 stars - would give 10 but this rating system won't accept perfection! I had a VERY quick turn around house closing issue and Rich responded within a day. He fit me into a busy schedule and the team he sent to perform the work were knowledgeable in discussing the most appropriate alternative and professional in their workmanship. I am signing P&S today because of Rich and the whole A1 Foundation Crack Repair team. Thank you Rich for building a great team that delivers a great service!"
"Incredibly responsive to my specific timing issues. "
"TA-1s representative, Paul was prompt, courteous and explained the repair that I needed to have done to my basement wall. He cleaned up after and left everything in an orderly fashion. Without hesitation, I would recommend A-1 for all foundation needs and have already done so to my neighbors. Thank you to Richard Comeras and his team."
Jane K., Waltham, MA
"They were professional, friendly, and were very knowledgable. I highly recommend them. Great job too. Plus did a good job cleaning up after too."
Will was great to work with. Thanks!
"I spoke with Rick about a house I wad interested I purchasing. He promptly returned my call and was able to give me an in-depth explanation of the cracks I described and a general estimate of the repair costs, which were very fair. Great experience."
Excellent and they stand behind their work.
The tech was awesome did everything and explained everything to me. He was very professional and should get a raise. Thanks so much.
Technician Paul did a great job. He was on time, courteous, and efficient.
Thank you, Ginny M.
"Thank you a-1 foundation crack repair Inc.!!! I had found you on the better business bureau site because the others were not listed or had frightening reviews! I am grateful to see that the reviews written about your company's services are true!! The repairs costs & work promised were all done at the price quoted! Excellent work done well! A-1 foundation rocks!! : )"
With a promise & a hand-shake the plans for repairing our basement's water issues were agreed upon at a fair price on a certain date, today. By 6pm, exactly as promised, the work was completed by people who take pride in their work. The price a-1 had given never changed. it's nice to know that promises can still be made with just a hand-shake. A-1 foundation crack repair is a business you can trust! Waterproofing & masonry repair specialists.
Rich was very responsive to an emergency situation. He was prompt and went out of his way to get someone to address the situation. I am very grateful.
The worker , Paul, was very considerate. He took the time to explain everything to me. I am happy with his work. I would recommend your company to anyone who has a crack in their foundation. Thanks again.
Rich was very helpful in educating me about my problem and walking me through the steps to get to the point of tearing the wall out and pulling up the rug. Paul was very professional, knowledgeable and a hard worker. The real test happened when the heavy rains came and there were NO leaks! Great company, great service, great job!
Charlie, R., MA
I had concerns about my bulk head. I called Rich, sent him some pictures and in a matter of minutes he called and knew precisely what the issue was. He knew what had to be done to fix my problem and told me exactly who to call as it was not something related to concrete or foundations. Rich is honest, professional and understanding. An often rare find these day.
Rich was terrific to speak with in setting up the appointment. He explained very thoroughly the entire process and I felt comfortable that the appointment would go well. The workmen who came were wonderful to work with and I am very happy that they explained more of the process as they went along. It is a very big job and as such you should expect dust and dirt that they will clean up at the end of the day. I have not had any water in my basement since the cracks have been fixed. I am very pleased with their work and they made a big project go by very quickly. Thank you to Rich and company.
I was so relieved that Rich was able to send Will out to take care of our leaky basement wall the next day--even though the wet weather and thawing snow made for a very busy day for foundation repairs. Both Rich and Will were extremely professional and patiently explained the problem and solution, so that I felt comfortable with what was done. I will definitely call A-1 again if we have more leaks, and will recommend you to friends!
Very happy with the work. Project done on time and it was done very professionally and they did it for the price they quoted me.
Hi Rich, Just a quick note to thank for the service and standing behind your work. Paul(?) was knowledgeable and very efficient, did a nice job and represented your company well.
Replacement of Lally columns, repair of foundation wall cracks. I'm very satisfied. Excellent workmanship and customer care.
Prompt service. Professional technician. Would recommend to all of my friends. Thank you.
The technician was right on time and completed the work in a timely manner. He explained the process completely so I understood step-by-step what would be done. The only minor issue that I had was that I wasn't aware that the walls would become stained (brown) from the materials injected in the holes that were drilled. I was told that I could paint or apply a coating of a sealant to cover the stains after ~ 3 months when I remove the injection nozzles. All in all I was very satisfied with the experience.
"One of the best experiences I have ever had, in terms of bringing someone into my home for service of any kind!"
"Today we’re dry. Last week we had a huge amount of rain and as usual, a lot came into our basement thru 3 cracks. I was vacuuming almost every 1/2hour to try to keep up with it. We spoke with Rich over the weekend and he was able to send Paul to our home on Monday. The cracks were sealed, but there was still a bit of water coming from one crack. Paul assured us it would stop. It has and after so many years of drips and trickles, I’m feeling pretty confident we will now have a dry basement. The transferable warranty is great and if there is a problem, we were told A1 is just a phone call away. Thank you Rich and Paul for your prompt service. I highly recommend your company."
Mary Ann M.
"Paul was great. This company ranks high in professionalism and customer service. He not only took care of my pressing foundation issues, but Paul assessed my entire basement. The
"Extremely pleased with the work A-1 Foundation did for us. From the initial phone call, where they listened to a detailed description of the problem and requested pictures be forwarded to them, to the prompt and professional service call we received. They took the time to explain what they were doing and why, what our choices were, and how they recommended to proceed. While they were here, I inquired about another issue. Again, they explained our options, we made our choice, and they returned right on schedule to complete the work. I would give them a 10 out of 10. Top notch!! PS They gave me a quote in advance and stuck with it. No shenanigans. Just fine workmanship."
"Rich at A-1 is a true professional and excellent communicator. I called several companies about water seepage in my basement and they all missed the issue. One gave me a quote for a sump pump. Another tried to explain to me that the paint he uses is better than dry lock. Rich came on a Saturday to my house and looked in my basement and saw that the water was coming in from above the beam. He came outside and he pointed out the issue and it was a grading problem. Once I addressed that, there was no more water. Amazing. Rich is the best. Thanks a lot for saving me thousands of dollars."
"I want to say that this was my second time dealing with A-1 and with the technician Paul. He was very polite and patient with me when I asked questions. I appreciate the way A-1 treats a customer as well as the work they do, which is second to none....thanks Paul & A-1"
"Just wanted to thank you for having Paul come and fix leak. He was right on time, did a great job, very neat workmanship."
Dan H., North Attleboro, MA
"Rich was absolutely wonderful! He calmed my nerves about a crack in our foundation that we found by a home inspector (we were selling our home). However, Rich sent a technician out the same day, and they fixed the crack (which was thankfully turned out to be a normal "structural" crack where the house had settled. The technician quickly fixed the small crack and advised the material used would prevent any water from entering into the home (luckily we never had any water issues), and the crack would never become bigger. Thank you, thank you....so much for your excellent customer service and very quick response time in fixing our home.
Gina P., West Boylston, MA
"Spectacular. Called Richard and he had an opening same morning. Came out and did a terrific job. Very pleased. Obviously same day for routine work is not standard but it was nice he was able to fit us in. Quick, easy and painless! What more can you ask for?
Awesome service and thanks a lot for a quick fix .
I want to Rate 5 stars and will recommend to my friends but somehow there is no option on your site to rate your service as I see ratings by other customers.
Excellent response, great work, friendly and knowledgable technician. Will absolutely use again if needed for any other cracks and will recommend to others.
I highly recommend Rich Comeras’ services. As a Real Estate Broker, I’ve seen many homes Rich worked on. They withstood the test of time.
My clients are happy with Rich’s high quality job, good solutions, professionalism and coverage. My clients didn’t have any issues with Rich’s job and with selling houses when time arrives. Job well done!
Spoke with Richard at length on the phone for the first time and couldn't have been happier with the service. He listened to all of my issues, asked some questions and immediately knew my situation and how to fix it. Gave some great advice to me about my first home! This is the type of customer service people deserve! Ask for Richard!
Thank you very much for answering the phone and responding so quickly! We were lost as to what we were going to do with a failed sump pump.
Great job!! Great Price!! Very professional!! Paul and Rich gave us detailed explanation to help us understand everything related to the repairing work. I highly recommend A1 foundation to anyone who has foundation related issues. Many thanks!
Totally flexible with the timing to be at my house, explained everything, and I mean everything and was a consummate professional in getting the work done as promised. Fantastic customer service. I hope I don't have to call again (due to having a problem fixed in my basement, of course!), but if I do, I will only think of your company. Thanks!
Great, thanks for everything! We will call back if we need more work done!
Rich answered the phone at 7:45 PM at night and spent over 20 minutes on the phone answering all of my questions. Rich was extremely professional and informative.
Rich was unbelievable helpful even late at night. This is extremely rare and refreshing in today's world. I have not had any work done as of yet but will definitely be following up with Rich in the near future.
In today's day it is hard recommending a company , but today I would stand behind this recommendation for this company! I tried a few others first with failure, still having a water leak I was reffered here ( thank goodness!!) Rich came out, inspected , advised and solved problem right away. I have not had any water since. Thank you A-1 and Rich!! I am so happy I was referred to you and you stopped my water coming in!
I have an old bulkhead that requires major work. Rich at A1 Foundation Crack Repair gave me a better approach than what I initially envisioned, and referred to another contractor in order to reduce my costs. I am most appreciative, and I think it speaks highly of A1 Foundation Crack Repair.
I am contacting now another company referred to me by Rich
Paul arrived here when stated. He went over with me what he was going to do to repair the foundation . He was neat, and efficient in performing the repair to the foundation. The price was exactly as quoted. I would hire again.
They came in quickly, efficiently, cleanly fixed the problem for the best price. No mess, no fuss. They didn' t try to up sell me on things I didn't need or want. I prepped/cleaned the area ahead of time so I was ready. I feared that the work would take 2 or 3 days (due to other quotes). Meanwhile they were in and out in a less than 4 hours.
This is, I believe, the third or fourth time you have been to my home, and every time I'm SO impressed! Your tech, Paul, was very professional, really cared about my situation, and even gave me some tips on the new home I'm purchasing that has water issues. Owning a service business myself, I can truly appreciate when a company cares so much about their customers.
I want to thank you, Rich, and the tech for another exceptional experience.
Sorry I didn't reply sooner, but Paul was here today and he did a great job installing the sump pump. He clearly described the installation process, gave me every opportunity to ask questions, incorporated my feedback on the pipe placement out in the yard, and cleaned up before he left. I'm very pleased with his work.
Thank you Rich and Paul for taking care of the cracks in my garage foundation!
Paul was very knowledgeable with what need to be completed and did a phenomenal job with the work. A1 came out in a very reasonable time and completed the crack repair within one day which was actually the second time I used them for a separate reason. I couldn't be anymore happier. Thanks guys!
An outstanding company. Arrived on time as committed . The fellow that did our repair was polite, professional and explained what he was doing. Problem solved. Highly recommend!
Rich helped me diagnose where the water was seeping in and his technician even made two trips to my house to evaluate the problem. Always a pleasure to deal with professionals.
Spoke with Rich within 24 hours of making a request on Angie's List. He asked that I send photos of the problem, then called with thoughts on the best way to repair. Since work involves moving the A/C units and taking them out of service, we'll be waiting until the fall to commence work, but I will definitely be using A1 based on my experience. Very professional, took the time to understand the job, worked with me over the phone and via email to avoid wasting everybody's time, and told me what to worry about and what not to. Highly recommended.
We were desperate for last minute review of the basement in a home we were looking to purchase, it was a weekend, and we needed the P&S negotiated ASAP. In order to do this we needed an idea of the basement damage and the cost of repairs.
Rich answered his phone as soon as we called, gave plenty of explanation, and then - when he was unable to assess the damage based on my descriptions over the phone - offered to come by to take a look in person, at no cost to us. He showed up on time the next morning (a Saturday!) and gave us his honest assessment. He was prompt, accessible by phone, friendly and very knowledgeable. Will definitely be working with Rich in the future.
When A-1 arrived to make the repair, we were told that the cracks were cosmetic and that we can easily fix them ourselves. They even recommended products to use. Wow - a company with integrity. I wouldn't hesitate to call them again.
Rich was very timely and helpful in his response. Although our project wasn't a good fit for his services, he was extremely helpful and professional.
The gentleman that came to the house were great. They explained to me exactly what they were going to do, showed me the material and completed the job under 1 hour.
North Billerica, MA
Rich responded within 24 hours my email. He asked me questions regarding the cracks in my basement and gave me an estimate. An appointment for service was made and his crew was very prompt and professional. They did a great job!
We had water collecting in our garage, and wanted a few options on how to address the problem. Rich Comeras arranged time quickly to come by. With it being so late in the season, and temps dropping, he arranged to stop by quickly. He gave us a quote and a non-invasive method of repairing a substantial crack in the side of the wall.
He also recommended another contractor with the slope of our garage floor stating that was the real reason for water settling in a corner of the garage more than water entering from the ground. The repair was done in under 2 hours, complete, non-invasive, and no issues. Other than the fact it looks like we have super large piece of duct tape down the side of our garage, you'd never know they were there.
Great, came back a second time and everything is waterproof now.
I unfortunately got some water in my finished basement after this week's very bad storm. I called Rich at A-1 and he very promptly and professionally gave me some great tips to try to find the source of my problem. Rich really knows his stuff and when we are ready to repair the crack in the foundation we will definitely be using A-1!
Hi Mr. Comeras,
As the owner of "Mathieu Newton Sotheby's International Realty" in Westborough, I'd like to thank you for helping many of our clients and customers over the last 15 years with their foundation and crack repair needs. The homeowners of the properties which you have serviced have been very pleased with the results and it makes our job as Real Estate agents much simpler and easier when our clients are happy with the end results.
Thank you again.
I spoke to Rich about a property I am buying. He was very knowledgeable and helpful in getting my arms around the foundation issue. He also volunteered to review images of the problem at no charge. He provided me with good information without a high pressure or aggressive sales approach.
Called Rich regarding repair to my cement patio. He personally answered the phone, not an answering service. After discussing my issue Rich asked that I send some photos to better estimate the costs. I sent the photos at 7pm at night and Rich called me back to discuss 30 mins later. Very impressed by this response time. Rich and I went over the problems and he asked several questions to analyze the source of the issue, rather than just offer a cookie cutter solution. Rich was very honest and offered a few paths ahead, including a temporary solution that I could do myself. While I did not hire Rich at this time I will definitely be saving his information for future use. His focus wasn't on getting an easy pay day, but working with people to solve a problem.
I just wanted to say thank you – Andy came out this morning to take a look at our foundation and he said it was actually in pretty good shape and the leaking was probably from our old wooden windows that should be replaced. I really appreciate his honesty and I would not hesitate to call you or recommend you to someone else if we do need any foundation repair in the future!
A1- Crack Repair provided the most reliable, professional service I have experienced in a long a time. I had a very stubborn water problem in my basement and tried everything to get the water to stop (two sump pumps). While it was hard to stop the water A1 would not quit on the job. They came back to ensure it was done right (even after I had already paid). You just don't see service like this anymore. It is a pleasure doing business and I would most certainly recommend A1 to a friend.
I wanted you folks to know that I am highly satisfied with the work quality of workmanship in resolving my water problem in my basement.
It rained harder than ever a week ago and a tremendous amount of water could not penetrate the seal.
Thank you much.
“Thank you for your visit of your technician today. He was skilled and considerate. He diagnosed the problem was a leak in the vertical junction of the new addition 12 years ago and the old house. I do not know why it was sealed all these years. The new addition did not seal closely to the new addition. He also drilled some holes in the floor in the horizontal junction between the vertical wall and the horizontal floor. He also filled a hole on the concrete on the outside of the addition near the junction of the new and old wall. We will not have a good test of the seal for some time unless the hurricane Sandy comes ashore. I pray that the fix will hold the water back. Thank you again.”
Mr. L, M.D.
Dear A-1 Foundation Crack Repair, Inc.,
Thank you for your time regarding my project. Based on your advice, I have hired a Structural Engineer and he has recorded the current level of damage to the foundation. He suggested we wait a year and then re-examine the foundation to determine what level of repair work is required. Once we have the go-ahead to make the repairs, I will be back in touch with A-1 Foundation Crack Repair because you were the ONLY people to advise me not to spend a ton of money on something until I was certain what exactly I was having repaired. I appreciated your efforts and wish your company the best in the future.
"Thank you so much for coming to my rescue in a time of need! My basement was flooding, water coming in through the foundation, and I was exhausted from trying to keep up with it. You guys realized the importance of prioritizing me, and put in a Sump pump to save the day. You are the best!"
"Had my house built in 1999 in a large development. Around 2004 they started another development about 1/2 mile away. They did blasting to get through the ledge and in doing so many foundations in my development ended up with large cracks. In time water started leaking through in multiple spots. I spoke to neighbors who called on the competition with no success. They ended up installing full basement water drainage systems at a huge cost. I had no plans of finishing my basement, so was just dealing with the water. After seeing some literature I decided to call A1 Foundation Crack Repair in December of 2011 and get a quote. The president Rich called me immediately, I received a quote and was a little hesitant because of the neighbors experiences with the competition, but I told him to do it. Rich was very professional and sent his technician Andrew to do the work. Wasted no time, just stayed with it. He was very knowledgeable and indicated if there was any problems they would come back and fix them. I had multiple crack locations, after they left I had one that continued to leak, I am thinking here we go. I called Rich, he was very professional and had Andrew back within a couple of days. No more leaks! It is good to know there are still companies that care and deal with the issues."
“We've used A-1 a couple of times and are always pleased. All the cracks that have been repaired have held up beautifully and we are now enjoying a newly finished basement with no concerns about water due to the cracks!”
A couple of weeks ago we had A1 out to do some work on the bulkhead at our home in Woodstock Valley, CT. So far we are extremely pleased with the performance of the injection, I'd say 2 days after the work we had 4 inches of rain in one evening, not a drop came in. I can sleep easier now about the decision we made last month to finish our basement, we love having the extra, dry, living space.
Thank you very much & take care
Rich is a reputable and responsible businessman who we have worked with several times. His response to us is always prompt and professional. He is able to schedule appointments and provides pricing in advance of performing his service and there is no up-selling involved. We would use Rich and A-1 again and we refer him often with our complete confidence
When you first came out to look at our water problems, we knew we had the right company! With your thoughtful, intelligent approach you were able to fix a longstanding problem. Not only that, we saved thousands of dollars by hiring you and using a more targeted approach. The cracks in the basement wall and tie rod problems have been fixed, and we are no longer getting water. But most of all, thank you for responding so quickly today to my call. I thought water was coming from the foundation, but with your analytical thinking and detective work, you tracked the water to our AC unit and fixed the problem on the spot. If that had continued undetected, we would have had some major water in our basement! I cannot thank you enough. What an incredible company you have. It's comforting to know that if there's another problem in the future, I know who to call!!
With much gratitude,
I wanted to send this e-mail to you to say thank you for all the time and consideration you provided to me in my time of need. I knew when I read the article about your company in the Providence Journal on April 1, 2010, that your company A1 Crack Repair, was a reputable company, someone who knew what they were talking about. I saved that article because I along with other Rhode Islanders were inundated with water when we had the historic floods, and I knew I would be using your services to repair my home. I firstly checked your company out and found you had all the proper paperwork, and was accredited by the BBB. My first conversation with you was quite informative, and the manner in which you questioned me, you could almost determine where my problem lies. You sent a worker by the name of Andy, who was also well informed, and determined upon his inspection, that I had a very old bulkhead that should be replaced due to numerous leaks, before we began to tackle the water. Andy knew his stuff as you do also!! With the economy the way it is, your company and personnel could have like so many other persons do, say I need this, or need that, just to make some money. I never felt pressured by Andy, I listened intently, and knew he is my saviour. I am totally and completely satisfied with your company's practices, and knowledge, and would not hesitate to refer anyone to you. You should be proud, that your company and employees represent you in a positive manner. I so can't wait till spring so what you began with me you can finish, the weather is just not co-operating being so cold. That will teach me about procrastinating. In closing, I would have to say your company is " A 1", in my book. I will see you again in the spring. Feel free to use my letter as referrals for future business dealings, if a customer is unsure, just let them at me, they won't be, after I speak with them.
Just getting back to you to Thank You for all your Help. I had called around and compared before having your Company , Repair my Foundation Crack, I'm so Happy I went with you Guys ! Its been such a Bad Winter for Snow, you guys repaired a Hairline Crack that we felt would be best to take care of before it would become a major problem, Especially were we have our House on the market. We wanted to Insure the next owner that we had always put the Best of Care into our Home, I love how you guys have the 10 Year warranty, it feels great to be able to give that with confidence to the next owner of this house. We took Pride in Building This House with the Best and we Take Pride in Our Choice of your Company!! Thank You for your Quick Prompt Service NEXT DAY! Your Repair Man was Very Good on Time, Great to work with... Everything with you Guys is Above and Beyond. Thanks Guys Your the Best!
I was very satisfied with all aspects of my contact with your company. Your initial response answered my questions based on my description of the leak area. You provided me with an acceptable cost estimate and a fast turn around time for the repair to be completed to avoid any further water damage caused be anticipated bad weather. Other companies responding to my calls offered to come and give me an estimate and then discuss repair options. At that point I decided to hire your company. Your technician was prompt, polite and explained what he was doing each step of the way. He answered all my questions and when he was finished he explained that my final cost was less than the estimate I had been given over the phone. All that and a ten year written warranty. Thank you, Michael. — Hanover, MA
I want to thank you Richard for you wonderful assistance this Sunday night of the big Patriots game. At about 4:00pm I noticed that there was a flood in my basement. after I got most of the water with a wet vac I called richard by finding his company in the phone book. He not only personally answered the phone , but gave me advise and said he would call back by 9 pm this evening. He said he would call back and maybe able to come out on Monday to look at and fix the problem. In the meantime we found that the outside faucet was on for some reason. We shut that off and did a final clean up of the basement.. He did call me back about 8:30 and I told him what I found and he gave me very helpful suggestions and now the floor appears to be drying up. With service like this I would recommend Richard and if the problem does happen again, he will be the person/business I call. Marty Bregman
Your guys just left a few minutes ago, I want to say thank you to your company and the level of business you offer! If you ever need a reference or someone to tell their story let me know. If you are ever in the Templeton/Gardner area let me know and I'll buy you a beer :)
Called A-1 Foundation Crack Repair earlier today, and immediately got a hold of Rich. He was very pleasant to talk to and was attentive to my concerns. Rather than push for a visit to come and diagnose (and, perhaps, attempt to sell me a costly system, as other vendors would), he provided some solid money and time-saving tips I could take to discern the seriousness of the issue. I felt that this was great, because it is certainly something I can do myself. Great to see that there are companies such as A-1 who are available for Q&A, and help folks save a buck or two. Thanks, Rich! — AM, Bristol, CT
I have never dealt with a better company than A-1 Foudnation Crack Repair. Rich is always available 7 days a week. He answers when you call. His workers are great to be with and they do a wondeful job! A-1 Foundation stands behind their work and will always be there for you. Just a great company to do business with! A+ in my Book. - Denlinflur
I'm a builder of developments and sorry to say, I periodically get foundation cracks and bulkhead leaks. It is great to know A-1 Foundation Crack Repair Inc. not only takes care of the problem but also the customer. What a great service! — GO, Gardner, MA
I was recently hospitalized for respiratory problems due to mold. I was released from the hospital a few days prior to Christmas only to find when I got home, that the management company still had not taken care of the leak that they had tried to seal numerous times before. I called A-1 and they were there Christmas Eve day in response to my urgent need! The A-1 technician who fixed my problem is right up there with Jesus. — RJ, Hudson, MA
A-1 not only answered the phone with a real person, but performed their service in a prompt, professional, and neat manner. Best of all, they saved my husband from having to dig the foundation from the outside...A SECOND TIME! — DH, Thompson, CT
A-1 Foundation Crack Repair, Inc. is a fully registered home improvement contractor. Contact us today to talk to a knowledgeable, master waterproofing professional.
Toll Free: 866-929-3171
A-1 Foundation Crack Repair, Inc. is a fully registered home improvement contractor. Contact us today to talk to a knowledgeable, master waterproofing professional.
Toll Free: 866-929-3171
Call Us Today at 866-929-3171
A-1 Foundation Crack Repair, Inc. is a fully registered home improvement contractor. Contact us today to talk to a knowledgeable, master waterproofing professional.