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My sump pump alarm is suddenly going nuts

Joseph Coupal - Wednesday, December 02, 2020

Narrator: It’s time once again for the “Crack Man Podcast” hosted by A1 Foundation Crack Repair. I’m Darren Kincaid here with the Crack Man himself, Rich Comeras. Rich has 30 years’ experience in the construction industry and over 25 years as the president and founder of A1 Foundation Crack Repair. This podcasts provides expert basement waterproofing, concrete repair, and preventative maintenance tips for homeowners and businesses. A1 Foundation’s valuable insight will help avert a disastrous flood within the basement, health problems associated with water infiltration, and protect your biggest investment….your home. The topic of today’s podcast: My sump pump alarm is suddenly going nuts. What should I do? A case study in Sudbury, MA.

Narrator: So Rich, we’ve all been awakened by the annoying chirping of a smoke alarm with low batteries. Does a sump pump alarm fall into the same category?

Rich: Well, they can. In fact, this morning I had a call from a woman and her husband about what they’re calling a sump pump alarm going off. I had to question it a little bit more, that’s pretty unusual. So I had them take a picture of what they called the sump pump. What it showed was two pipes coming up out of the floor with wood slats that the pipes came out through. Looked kind of unusual for me as a sump pump. A sump pump has one pipe coming out and a cord. So, I said, take another picture when you remove some of those slats so I can see the basin that it is in. They did that and I said to them, you don’t have a sump pump there. I asked them, do you have a bathroom in the basement? They said yes we do. And they said that the toilet is not flushing and we’re getting a sewer back-up. Well, they didn’t have a sump pump there. They had a sewer ejector which is where the sewage from the basement goes into that basin and that alarm to when something was the matter with it. Again, not a sump pump, a sewer ejector.

I believe it went off, as I talked to him more, they said they lost power for a little bit and that might have shut off the alarm or malfunctioned or something. So be careful if you’re thinking you have a sump pump alarm.

Narrator: Wow, sounds like a pretty crappy deal. Ha ha ha. Alright Rich, thanks for sharing this interesting case study about the supposed sump pump alarm that went off, that really wasn’t a sump pump alarm, it was a, sounds like a sewer sistering alarm, right?

Rich: Sewer ejector, yes.

Narrator: Alright well, glad you were able to get down to the bottom of it and hopefully they’re able to fix their problem.

If you have a basement water problem and think you need a professional, or, if you’d like more information on foundation crack repair and basement waterproofing topics, please visit or call Rich at (866) 929-3171. Or you can email Rich at Thanks for listening and keep that basement dry.

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