Even though it is a drought here in Massachusetts, we got a call from a homeowner in Dedham. Water was coming into her house through the basement wall at a pretty good rate. She had ServPro there, a company that cleans up after disasters and water problems. I spoke to them on the phone, and they told us water was coming in fast from a tie-rod and behind shelving in the basement.
I told them to take a walk around outside to see if there were any hoses that were dripping even a little bit. He looked around outside and he found a hose that the woman remembers using about four weeks ago before the water ban. It has been running all this time. He turned off the water faucet. Water has leaked through the basement wall before in the same location. Once we removed the shelving, we saw a crack. We fixed the wall crack and the tie-rod leak. Now she can run the water all she wants.