The Crackman has seen a leaking window or two in his 25+ years of doing the foundation crack repair business. In this episode, Rich explains what a homeowner should do if they have a leaky window?
Narrator: It’s time once again for the “Crack Man Podcast” hosted by A1 Foundation Crack Repair. I’m Darren Kincaid here with the Crack Man himself, Rich Comeras. Rich has 30 years’ experience in the construction industry and over 25 years as the president and founder of A1 Foundation Crack Repair. This podcasts provides expert basement waterproofing, concrete repair, and preventative maintenance tips for homeowners and businesses. A1 Foundation’s valuable insight will help avert a disastrous flood within the basement, health problems associated with water infiltration, and protect your biggest investment….your home. The topic of today’s podcast: How can I fix a leaking basement window in Worcester, MA?
Narrator: So Rich, I imagine you’vew seen a leaking window or two in your 25-plus years of doing the foundation crack repair business. What should a homeowner do if they have a leaky window? Cover it with a truckload of Flex Seal, perhaps?
Rich: I got a call from a homeowner in Worcester, where she tells me her window is leaking water. I said, does it happen when it rains? And she tells me, it even happens when it doesn’t rain. I thought that was kind of interesting, so I questioned some more. I said, do you have an irrigation system? No, I don’t have an irrigation system. Is there a faucet outside that’s maybe dripping? No, I don’t have a faucet that’s dripping. And she thought a little bit more, she goes, Rich I got to tell you, I think it’s my husband. I said, why what’s going on? She tells me, my husband is into tropical fish. Everyday he has a huge tank and he drains some water out right outside the window. And she thinks it’s causing the water to come in. And she goes on and on about her husband and the fish and she’s getting mad. I said to her, I repair foundation cracks, but I just want to let you know about a marriage counselor. And we’re talking more and more and she was laughing about it. I said it’s nice he has fish, I’m sure he named one of his fish, probably the most beautiful fish there is, with your name. I don’t know about that, she said, she started laughing and we had a good conversation. So what I told her to do, first she told me, my husband won’t believe it’s allowed. I said, what you’re going to do then is to put a garden hose outside that window and turn it on, and let it run for 45 minutes and turn it off for 15, and have him sit there with you, and see what happens. And I got a call the next day and she goes, yep that water was coming through between the windowsill, the frame in the window and the concrete. So we went out there, we fixed it by injecting at those seams a polymer resin with an electric pump, and we solved the lady’s problem. She did tell me that I was wrong, and that her husband did not name any fish after her. And I said, well, have him name the most beautiful one after you, and she laughed and we had a good time, and we got her problem solved.
Narrator: Well Rich, that’s a pretty amusing story and looks like you have a good rapport with your customer base out there, and I’m glad you were able to make her smile while also talking about how you can fix the problem for her.
Rich: Yeah, it was fun.
Narrator: Thanks for your advice on what a homeowner can do about a leaky basement window, I’m sure it will come in handy for a lot of people.
Narrator: If you have a basement water problem and think you need a professional, or, if you’d like more information on foundation crack repair and basement waterproofing topics, please visit A1FoundationCrackRepair.com or call Rich at (866) 929-3171. Or you can email Rich at firstname.lastname@example.org. Thanks for listening and keep that basement dry.