Invariably, when maintenance workers are on a call, the customer has a “while you’re here” task for them. So, it's kind of an add-on to the original job. The Crackman is no different and in this episode, he shares a “while you’re here” story.
Narrator: It’s time once again for the “Crack Man Podcast” hosted by A1 Foundation Crack Repair. I’m Darren Kincaid here with the Crack Man himself, Rich Comeras. Rich has 30 years’ experience in the construction industry and over 25 years as the president and founder of A1 Foundation Crack Repair. This podcasts provides expert basement waterproofing, concrete repair, and preventative maintenance tips for homeowners and businesses. A1 Foundation’s valuable insight will help avert a disastrous flood within the basement, health problems associated with water infiltration, and protect your biggest investment….your home. The topic of today’s podcast: Help! I found an additional leak in my finished basement.
Narrator:This is a case study in Worcester MA. So Rich, back in my military days I was a maintenance guy fixing radios and things like that. And invariably, while I was out on a call, the customer had a “while you’re here” task for me. So, it was kind of an add-on to the original job, if you get my meaning. I bet you get stuff like that all the time, no?
Rich:Yeah, this woman in Worcester called us to set appointment to fix a couple cracks in her unfinished foundation walls that were leaking. And then she called us up just yesterday and said, I have water coming in in my finished basement now that wasn’t coming in before. Can you fix it?
What I told her to do is to look outside. I said, we have to find out where it’s coming from first. So, she looked outside, and she called me up, and as I told her there was likely a crack outside. So, she opened up the wall on the inside as I told her, to expose it. And she emailed me back and said, you were right, there was a crack outside. We opened the wall where we saw the crack and it was leaking on the inside. So she asked, could you do it while you’re there? I said, of course we can.
So, the lesson to be learned is, if you have a finished basement and there’s water coming in, it’s usually near a wall or sometimes it runs a little bit away from the wall because the floor isn’t level where the water runs. And you look outside, see if there’s a crack above grade, above the soil that’s usually six inches to a foot of concrete, and you’ll see it. And there it was, sometimes you can’t see it but it’s near a window, and it’s usually the corner of a window, and you can either dig down a little bit to see the crack or open up the sheetrock or paneling and then you should see it right there. Well, we are able to solve this lady’s problem.
Narrator: Well thanks, Rich for sharing this interesting “while you’re here” story and I guess it’s a similar experience for all of us maintenance guys, right?
Rich: Sure it is.
Narrator: If you have a basement water problem and think you need a professional, or, if you’d like more information on foundation crack repair and basement waterproofing topics, please visit A1FoundationCrackRepair.com or call Rich at (866) 929-3171. Or you can email Rich at email@example.com. Thanks for listening and keep that basement dry.