The Crackman, Rich Comeras, as a public service, shares common questions that
homeowners have regarding a wide range of homeowner insurance coverages. Today
he is joined by his friend, Peter Marshall, from Marshall Insurance where they discuss if
sump pump failure is covered by standard insurance policies.
Rich: Hi, this is Rich from A1 Foundation Crack Repair, here with my friend Peter, Peter from
Marshall Insurance. Peter Marshall, that is. And we’re going to talk about sump pumps, why
sump pumps are good, and an unknown fact that you can get a writer on your homeowner’s
insurance. One, sump pumps are great because the idea of a sump pump is to take water out
from underneath your floor. Peter, can you give us some information on sump pump insurance?
Peter: Sure, yeah. So, sump pump failure is not covered by the standard homeowner’s policy.
But it can be endorsed as you said, the endorsement is relatively inexpensive, typically $35-$60,
$70, depending on the insurance company. But what that will do is if your sump pump fails, and
the water does back up into the house, then you have the coverage. And you just need to make
sure that the limit you have on the endorsement is sufficient. For instance, if you have a finished
basement, you don’t want to go with $5,000, probably as far as the limit of insurance, you want
to go with 10, 15, $20,000.
Rich: Peter, very good information for anybody that’s considering a sump pump or has a sump
pump. Please let your insurance agencies know so you can have that coverage. Pete, thank
you very much. Thank you.
The Crackman, Rich Comeras, as a public service, shares common questions that homeowners have regarding a wide range of homeowner insurance coverages. Today he is joined by his friend, Peter Marshall, from Marshall Insurance where they discuss the difference between replacement and depreciated value.
Rich: Hi, this is Rich from A1 Foundation Crack Repair, here with my friend, Peter Marshall from Marshall Insurance. Thanks for being here.
Peter: Thank you.
Rich: A question that comes up regularly is, as it relates to insurance is, what is actual replacement cost versus depreciated value replacement cost. Tell us the difference and what people should look for, and look out for, and be aware of.
Peter: Sure. So nowadays, the standard homeowner’s policy covers the house on a replacement cost basis. And what that means is they’re not accounting for depreciation, it’s whatever the cost is to rebuild the house today, to put up the same house that was there prior to the loss, whether repairing the damage with similar materials as were there before the loss. With actual cash value there’s depreciation, so if the house is 20 years old and the house burns to the ground, you’re not going to get the full replacement cost, the cost of labor and materials to rebuild the house. What you’re going to get is that, minus 20 years’ worth of depreciation.
Rich: It’s kind of like, you buy a piece of wood, a 2x4 for $4 or $5 today, back when the house was built it was only $2. There’s a difference in price and it equates also to the replacement of the house.
Peter: Correct. Right.
Rich: So, you want to make sure you would have replacement cost.
Peter: Yeah, and if you are with a standard insurance company, such as Travelers, or Safety, Norfolk & Dedham, you’re automatically going to have replacement cost on the dwelling. It’s not a question. The only time you wouldn’t have replacement cost, is if you are with a non-standard company. And the only time you would be with a non-standard insurance company is if there’s an issue with the home, such as, it suffered damage and you never repaired it, or the electrical system hasn’t been updated, or the roof needs to be repaired, then you can’t get standard insurance and then you would likely have actual cash value.
Rich: Sounds good. Thank you for your information, Peter.
Peter: Thank you, Rich.
If you have a basement water problem and think you need a professional, or, if you’d like more information on foundation repair and waterproofing topics, please visit A1FoundationCrackRepair.com or call Rich at (866) 929-3171. Or you can email rich at firstname.lastname@example.org. Thanks for watching and keep that basement dry.
In this episode, Rich, shares a crazy case study about a video that Crack Daddy “Adam” sent over. If we didn't know any better, we'd think they were trying to fill a swimming pool with the volume of water streaming into the basement. The customer was grateful that A1 Foundation Crack Repair was able to save them from sinking.
Narrator: It’s time once again for the “Crack Man Podcast” hosted by A1 Foundation Crack Repair. We’re here with the Crackman himself, Rich Comeras. Rich has 30 years of experience in the construction industry and over 20 years’ experience as the President and founder of A1 Foundation and Crack Repair Inc. His podcasts provides expert basement waterproofing, concrete repair, and preventative maintenance tips for homeowners and businesses. A1 Foundation’s valuable insight will help avert a disastrous flood within the basement, health problems associated with water infiltration within the basement, and protect your biggest investment….your home. The topic of today’s podcast: The Case of the Squirting Stone Foundation. So Rich, I caught the video that Crackdaddy Adam sent over and if I didn’t know any better, I’d think that they were filling up a swimming pool in that basement. Am I right?
Crackman: Well … swimming pool in the basement. Got a call from a woman that has tried quite a few things to stop the water from coming in. First of all, she had a stone foundation and she got the idea because she saw, in one of the big box stores, this paint that you can put on and it will stop water. It says, anyway. Well it doesn’t stop much. So, she put that on and it looked beautiful. It went well in the basement but she’s still getting water, and quite a bit of it. So, we went down there to investigate it and there we discovered small holes in the foundation, between the stones. Because the mortar had aged and let go. Water was actually squirting in. If we look at the video that’s on the podcast, you’re going to see that a water is actually squirting in. We have ways to fix that. We put either oakum soaked in a polymer resin or by using crystalized quartz based material. Few different special ways to fix it, and we’re able to get that water to fix, and we’re able to get that foundation to stop squirting. So, she doesn’t have the swimming pool that’s outside in her basement anymore. And we stopped that even with this heavy snow melt and heavy rain that we recently have had.
Narrator: Very good. Where was this lady located?
Crackman: Well it was very interesting, she was in Pembroke, Massachusetts.
Narrator: Pembroke? Where the heck is Pembroke?
Crackman: Well, Pembroke’s one of those towns that are on the way to the Cape Cod. It’s right near Hanover, Mass and Marshfield, Massachusetts, and we do service that area. So, we were able to help that woman out. She’s very grateful that we were able to.
Narrator: Alright, thanks Rich for sharing this crazy case study. Good to know that you were able to save them from filling up that basement with water and turning it into a swimming pool. If you have a basement water problem and think you need a professional, or, if you’d like more information on foundation repair and waterproofing topics, please visit A1FoundationCrackRepair.com or call Rich at (866) 929-3171. Or you can email rich at email@example.com. Thanks for listening and keep that basement dry.
Narrator: It’s time once again for the “Crack Man Podcast” hosted by A1 Foundation
Crack Repair. We’re here with the Crack Daddy himself, Adam Tracy. This podcasts provides
expert basement waterproofing, concrete repair, and preventative maintenance tips for
homeowners and businesses. A1 Foundation’s valuable insight will help avert a disastrous flood
within the basement, health problems associated with water infiltration within the basement, and
protect your biggest investment….your home. The topic of today’s podcast: Crazy looking spider
web of basement wall cracks explained. Adam, you sent us some pictures of some of the worst
basement wall cracks I’ve seen. What can you tell us about them?
Adam: Yeah this is definitely an unusual case. Most times we get a customer calling us, it’s
pretty easy to diagnose what they have. Most foundation cracks in the concrete or concrete
foundation are going to go straight up and down, or maybe come off at a slight angle. In some
more structural cases what you’ll see is it’ll go more on a horizontal location, may go some
deflection, where one side pushed out from another. This particular customer called us up from
the Boston area, Somerville. And he calls up and says “I have cracks that go top to bottom, left
to right, diagonally.” So I immediately thought, “Well that is a strange scenario, we don’t see that
very often.” And I asked them, “Could you please send over some photos?” Because sometimes
what is described is not always what is seen in real life. So, I saw these photos and sure
enough, he had cracks that went from the top to the bottom, left to right, and diagonally across
the foundation and one corner of the foundation.
So, we set up an appointment to go out and take a look at this and found out that part of the
issue with this property is the grading on the land. Where these cracks are actually located, are
at the entrance to a garage hole under for the house. It’s a split-level house, where the garage
is underneath the living space, and the living room above. And on the backside of the house,
the grade level goes from 7 and a half, 8 feet of soil down to where the garage floor is, and a
very steep drop-off. So, you can imagine, if you’re looking at the back of the house and the land
really slopes very quickly, with a retaining wall type of scenario right outside the garage door.
So, these cracks were formed right at the corner of the garage opening, on the very back corner
of the house.
So why did these form? What causes something like this? When we see cracks that go top to
bottom, we know that most cases it’s the settling crack where the footing has dropped a little bit
after the compaction of the soil, or it could be a shrinkage crack when the water and the
concrete starts to dry out a little bit, concrete starts to shrink and it causes the stress crack that
goes from the top to the bottom. But we know we see a crack that goes from left to right across
the foundation of a concrete foundation, usually that’s an indication that it’s a structural issue,
where the soil is pushing in. Maybe this was caused by a piece of heavy equipment that bumps
the foundation during construction or landscaping events. But when we see them looking like
the photos that I’ve sent you, where they go every direction, looking just like you described as a
spider web, that’s when we have what’s called “shear force”. Shear force is when the foundation
is being pulled across itself against the grain. It’s not necessarily an issue of footing, although
I’m sure the footing is being affected here. It’s not necessarily an issue of a piece of equipment,
or the soil pressure just pushing against the foundation after a bad foundation pour. In this case,
the land itself is pulling the house against where it’s anchored to. So you want the house to
stand where it is, and you want the soil for it to go on a different direction, and so were seeing a
lot of these shear forces across the foundation, where it’s basically being torn apart at the
Narrator: Well, the science of what you guys do really never ceases to amaze me because
there’s just so much going on and so much analysis has to be done. So, in a case like this,
obviously you’re going to fix the problem with the wall, but do you have to do something with
that land on the outside to keep this problem from popping up again?
Adam: Yeah, part of the recommendation is certainly going to have a landscape team put a
more gentle grade slope away from this foundation instead of having a steep drop-off against
this corner. The lucky part of this particular home is that there wasn’t a lot of deflection in the
cracks where one side of the crack is significantly pushed in or out from the other. We saw the
shearing of the crack, we didn’t necessarily see a movement of the foundation being pushed in
or out. So we’re lucky in the sense that this case. This portion of the house didn’t have to be
replaced with a new foundation. We were able to save it by stabilizing the entire structure using
a carbon fiber. We flanked it on the interior, which is 10 times stronger than steel and actually
reinforces both in the up and down direction and the horizontal direction. These things are used
a lot in applications where you have a concrete overpass or a highway, and they need to
stabilize the underside of the concrete overpass. They use these to wrap the concrete beams in.
This is the same type of material that’s used here in order to stabilize all the pressures that are
being forced on this corner of the house. Now if the grading does not get changed or is not
affected later down the line here, you will see additional pressures build up further down the
foundation just because that pressure has been relieved. But in this case the house was able to
be stabilized in this corner without a replacement.
Narrator: Thanks Adam for sharing this fascinating case study. I’m sure the homeowners’
relieved that you’re able to take care of this problem for them. If you have a basement water
problem and think you need a professional, or, if you’d like more information on foundation repair
and waterproofing topics, please visit A1FoundationCrackRepair.com or call Rich at (866) 929-
3171. Or you can email rich at firstname.lastname@example.org. Thanks for listening and keep
that basement dry.