Job of the Week:
We call and/or email every customer a day or two before their appointment to confirm the start time and address of the job. Today we called a couple in North Kingstown, Rhode Island and left a message to confirm. We followed up with an email as sometimes it is easier for customers to respond by email. We received a confirmed message via email from the husband. At the same time, we received a call back from the wife saying that they needed to postpone the appointment. We were a bit confused and called back. The husband answered and said he would have to check with his wife, whom he called the boss. We all know who won that one! See you in a few weeks!